You can register by clicking any of the green buttons on the homepage, which will ask you to verify what type of therapy you’re interested in, Betterhelp Choose Counselor… though as we stated prior to if you click anything besides talk therapy, you’ll be rerouted to one of’s other sites.
As pointed out above, I’ve experienced treatment as both a provider and a customer. After I got my Master’s in Social Work, I spent six years earning a living as a clinical social worker. I never ever quite accrued enough monitored hours to get my license, so I worked under the guidance of a licensed supervisor at the websites where I offered therapy. In various settings, I provided individual and group treatment, crisis assessment, diagnosis and intervention. In time, I learned what worked and what didn’t work for a variety of various customers.
I have actually also discovered about what works in therapy and what doesn’t from the perspective of a customer. I had my first formal experience as a therapy client from 2015 to 2016, when a Jungian therapist helped me get through a duration of major profession and basic life shift.
I know from having been on both sides of the treatment space that the subtleties of communicating in the moment are what make treatment work. Over time, as you develop trust with your therapist, you share more with them, entering into deeper and deeper realms of catharsis.
Therapists are more than simply professional problem-solvers. They’re investigators, too, using the clues you provide them to get beyond your cover story and to the much deeper facts you need to discover to grow as a person and improve your life.
You grew up at the same time as the tech and the web market if you’re an older millennial like me. When the web had not yet been taken over by corporations, you remember the Wild West days. You remember having the ability to log on without having to browse a concealed temple’s worth of challenging ad traps and pop-ups.
The expression “dot-com bubble” sits someplace in your brain next to mental images of Bill Clinton, Tupac, and Beavis and Butt-Head. You remember the sound immediately if somebody points out a 56k modem. You remember when Google went far on their own with the simple motto, “Do not be evil,” and what it was like before they stopped working to measure up to that motto.
They needed to show me that they might remain real to what makes therapy work if BetterHelp was going to change my mind.
As you think about registering for’s service, you need to know how its quality of therapy compares to traditional in-person therapy as well as the services of its online competitors. Who are the therapists, and how certified are they? Do the therapeutic techniques provide themselves well to a teletherapy format?
In screening and in discussions with other consumers, it became clear to us that the quality of therapy is really high. For many people, the business will be able to provide you with a larger and more diverse set of therapist options than you might fairly access close by in a standard, in-person setting. When it comes to qualifications, licensing, and experience, we find that sets a good, aggressive bar for its therapists to meet. The majority of these therapists rely on techniques that have actually shown effective in clinical research studies.
Excellent, mindful service and a healthy devotion to consumer privacy are two procedures of a business’s regard for its customers. Does it offer dedicated consumer service professionals who provide timely and reliable help when problems occur?
In a nutshell, is dedicated to privacy, security, and quality– and it shows. The customer service group replies immediately to concerns you raise– appealing to respond within 24 hr however, in our experience, replying in far less time than that– and responses your concerns with the appropriate level of customized care. And the company makes sure that its therapists adhere to HIPAA policies and safeguard your privacy. You can even more protect your personal privacy utilizing a nickname with your therapist. Because does not deal with insurance coverage or employers, there isn’t even a standard level of information-sharing in between such entities, which means optimal personal privacy for you.
At the very bottom of the page, you’ll find a place to buy a gift membership for someone else, along with a link to resources for people in crisis who are bad prospects for’s services.
There is also a footer navigation, which links to info about its business, a “About” page, Frequently asked questions, Reviews, Careers, Discover a Therapist, Online Treatment, Contact, and For Therapists pages. You can also find links to its social
The sign-up procedure for is really pretty long: it took me about 20 to thirty minutes to complete, so make sure you reserve time to finish it since if you stop mid-sign-up and leave your web browser, it will not conserve your answers and you’ll need to start all over once again.
From there, you’ll be asked a series of questions in a consumption survey about your gender identity, age, sexual orientation, and relationship status. In detailing your sexual orientation, you are given the options of directly, gay, lesbian, bi/pan, “Prefer not to state”, “Questioning”, queer, asexual, “I don’t understand”, and “Other”.
Interestingly enough, users will find listed below this concern in the form a highlighted reality: “Therapists on the platform have varied backgrounds. You’ll be able to ask for a Christian therapist if required”. So, throughout the consumption survey, if you answer that your faith is Christian, you will be asked “Would you like to be matched with a Christian-based therapist?”
If you answer that you determine with a various religion, you will not get asked if you desire to match with a therapist of that faith. I attempted addressing this question three times, each time saying I was from a various faith, and never ever got that same follow-up.
After the concerns about your identity and religious association, you will be asked to complete questions about your mental health history, such as whether you have actually ever remained in treatment prior to and what led you to treatment today. Options for what led you to treatment include “I have actually been feeling depressed”, “My state of mind is interfering with my job/school efficiency”, “I am grieving”, and 10 other options. Then, you will be asked what your expectations are from your therapist, such as a therapist who listens, explores your past, teaches your new skills, designates you research, and more.
The platform will ask you to rate your current physical health and consuming routines from excellent, fair, and poor.
Then, it will ask you if you are experiencing overwhelming unhappiness or anxiety. Following this, there will be a couple of questions from the Client Health Questionnaire, or the PHQ-9, an assessment used to evaluate for anxiety.
You will be asked if you are currently utilized along with how frequently you drink alcohol. Other screening questions towards the end include if you have any problems with intimacy and when the last time you considered suicide was– if ever.
In addition to depression, it asks you if you are experiencing stress and anxiety or panic attacks, or persistent pain. Other demographic questions include how you would rate your existing financial status on the same great, fair, or bad scale.
I found the questions to be a bit random as I went through the survey. Next, will ask you to rate your sleeping routines and address if you are comfortable with your identity.